What is a Loss Assessor?

When you’re dealing with a fire, flood, theft or other loss, you want to make sure that you’re getting the settlement that you deserve. However, this is often difficult to do without the support of a loss assessor.

A loss assessor is a specialist who understands every procedure involved in negotiating insurance claims and will act for you – the policy holder. A loss assessor will look after all the necessary and often complicated claims paperwork, ensuring that you receive your full entitlement. A loss assessor will use their knowledge to negotiate their claim, taking the stress and hassle away from you during this stressful time.


They are independent

A Loss Assessor is an independent insurance expert who works solely on behalf of policyholders. Their knowledge of insurance claims & policies as well as the common mishaps & biases of both loss adjusters & insurance companies, gives them the insight needed to specifically assist policyholders in a complicated claim process.

They will conduct a thorough investigation into your property and its damage to gain a complete understanding of the full circumstances. This will then be used to present a report that will be sent to the insurance company.

This report will carry a lot of weight in settling the details of your claim. The insurance company will use this report to decide how much you can be paid out based on the perceived validity of your claim.


They are authorised

An insurance loss assessor is an independent expert who works exclusively for you, the policyholder, to negotiate your claim. They’re authorised and regulated by the Financial Conduct Authority (FCA).

Insurance losses are complex & require expert guidance in order to maximise your entitlement. Their expertise and knowledge of policy terms & conditions are used to ensure you receive a settlement figure that is fully reflected in your policy.

They will investigate all of your damages & losses; meet with the loss adjuster & other representatives from your insurer to arrange a favourable claim settlement. They may also arrange for the supply of replacement possessions, and if necessary, appointment a remedial building contractor or restoration experts.

Loss assessors know your property scene inside out and are well versed in water damage, fire & smoke damage. Their experience will be invaluable, allowing them to document everything that needs to be done to repair the damage.


They are regulated

When you need to make an insurance claim, you want to be confident that someone has your best interests at heart. A Loss Assessor does just that – and is regulated by the Financial Conduct Authority.

Policyholders often appoint a Loss Assessor when they are unsatisfied with the proposed settlement from their insurer or feel that their claim has been denied. However, if you can involve a Loss Assessor earlier in the claims process, the likelihood of achieving a more satisfying outcome increases significantly.

Chartered loss adjusters are expected to act impartially, however, it is important to remember that they are insurance professionals contracted by the insurer and paid by them. Their fee is a percentage of the insurance settlement and it is in their interests to ensure that they secure the lowest possible insurance settlement for the client.


They are paid by the policyholder

Loss assessors work on behalf of the policyholder – not the insurance company. They will liaise with you throughout the claims process to ensure you receive maximum compensation.

They are experts at negotiation and are highly trained in understanding the terms and conditions of your insurance policy. They will take all the stress out of dealing with your insurance company so you can get on with your life.

Their role differs based on the claim being lodged but can be anything from ensuring you secure interim payments to meeting and negotiating with the loss adjuster appointed by the insurance company.

They work on a no win no fee basis and charge around 10% of the successful settlement that they secure for you. However, the additional monies that they can secure for you far exceed this fee and in many cases increase the claim settlement payout by 30% to 70%.


PDLA is here to help! Don't be afraid to contact us. We would love to answer all your questions and get you ready to go.

Navigating Storm Damage Claims on Your Irish Property

Understanding and Addressing Water Leak Damage to Homes: A Year-Round Concern

By james Armitage • 09 Jul, 2024
Water leak damage is a significant issue for homeowners, occurring not only during winter but throughout the year. From burst pipes during cold snaps to leaks from ageing plumbing systems or faulty appliances, water damage can lead to extensive and costly repairs. At PDLA, we understand the complexities and challenges involved in managing water leak damage and are here to help you protect your property.  Identifying Water Leak Damage Water leak damage can manifest in various ways, some of which are immediately visible, while others may be hidden and more insidious. Key indicators include: Visible Water Stains : Brown or yellow stains on walls and ceilings. Damp or Musty Odours : Persistent damp smells can indicate hidden leaks. Mould Growth : Mould thrives in moist environments and can appear on walls, ceilings, or floors. Increased Water Bills : A sudden spike in your water bill may suggest a hidden leak. Warped Flooring : Wooden floors may buckle or warp due to prolonged exposure to moisture. Preventing Water Leak Damage Proactive maintenance and regular inspections are essential to prevent water leaks. Here are some steps to safeguard your home: Regular Inspections : Check pipes, hoses, and faucets for signs of wear and tear. Proper Insulation : Insulate exposed pipes, especially in unheated areas like attics or basements, to prevent freezing. Monitor Appliances : Regularly inspect appliances like washing machines, dishwashers, and water heaters for leaks. Install Leak Detectors : Place water leak detectors in high-risk areas to receive early alerts of potential leaks. Steps to Take When a Water Leak Occurs Turn Off the Water Supply : Quickly turn off the main water valve to prevent further damage. Document the Damage : Take photos and videos of the affected areas to support your insurance claim. Remove Excess Water : Use mops, buckets, and wet/dry vacuums to remove standing water. Dry Out Affected Areas : Use fans and dehumidifiers to thoroughly dry the area and prevent mould growth. Call a Professional : Contact a professional water damage restoration company to assess and repair the damage properly Handling Insurance Claims Dealing with insurance claims can be overwhelming. PDLA offers expert assistance to ensure your claim is handled efficiently: Professional Assessment : We conduct a thorough inspection to identify all damage, including hidden issues. Documentation : Our team helps you document the damage accurately for your insurance claim. Negotiation : We negotiate with your insurance company to maximise your settlement. Comprehensive Support : From emergency repairs to securing alternative accommodation, we provide complete claims management services. The Importance of Professional Help Water damage can have long-term consequences if not addressed correctly. Our team at PDLA specialises in water damage claims, ensuring that all aspects of the damage are properly identified and repaired. We work diligently to protect your interests and ensure you receive a fair settlement from your insurance company. Contact PDLA for Expert Assistance Don’t let water leak damage disrupt your life or property. Contact PDLA today for professional and dedicated assistance with your water damage insurance claim. Our expertise and commitment to client satisfaction will help you navigate the complexities of water damage restoration and insurance claims, providing peace of mind and ensuring your home is restored to its pre-damage condition. Water leak damage is a serious issue that can occur any time of the year. By taking proactive measures and seeking professional help when needed, you can protect your home and mitigate the impact of water damage. At PDLA, we are here to support you every step of the way.

Guide to Handling Property Damage: Fire, Water, Burglary, and Storms

11 Jun, 2024
General Tips for All Types of Damage Keep Detailed Records: Document all damage and keep receipts for repairs and related expenses. Safety First: Always prioritise the safety of yourself and your loved ones. Professional Assistance: Engaging a property damage loss assessor can ensure you receive fair compensation and support throughout the claims process. Fire Damage Ensure Safety First: Call emergency services immediately to extinguish the fire and ensure everyone is safe. Document the Damage: Take photos and videos of the damage for insurance purposes. Contact Your Insurance Company: Inform them about the fire damage and start the claims process. Mitigate Further Damage: Board up broken windows and cover damaged areas to prevent additional damage. Seek Professional Help: Contact a property damage loss assessor company like PDLA to assist with the claims process and ensure fair compensation. Water Damage Ensure Safety First: Turn off electricity and gas supply if necessary to prevent further hazards. Document the Damage: Take detailed photos and videos of the affected areas. Call a Professional Restoration Company: They will properly dry and clean the affected areas to prevent mould growth. Contact Your Insurance Company: Report the water damage and begin the claims process. Seek Professional Help: Engage a property damage loss assessor to navigate the claims process and ensure fair settlement. Burglary Damage Contact the Police: Report the burglary and document the damage. Document the Damage: Take photos and videos of the damage and any stolen items. Contact Your Insurance Company: Start the claims process and provide necessary documentation. Secure the Property: Repair any damage caused by the burglars and take measures to prevent further incidents. Seek Professional Help: A property damage loss assessor can help ensure you receive fair compensation. Storm Damage Evacuate if Necessary: Ensure everyone’s safety by evacuating if the storm poses a significant threat. Document the Damage: Take detailed photos and videos of all affected areas. Contact Your Insurance Company: Report the damage and start the claims process. Mitigate Further Damage: Cover damaged areas to prevent additional harm from the elements. Seek Professional Help: A property damage loss assessor can help manage your claim and ensure a fair settlement. Lightning Damage Ensure Safety First: Evacuate if there is significant damage and risk of fire or further electrical issues. Document the Damage: Take photos and videos of all affected areas and damaged items. Contact Your Insurance Company: Report the lightning damage and begin the claims process. Seek Professional Help: Professional help ensures all damages are documented, and you receive fair compensation. Power Surge Precautions: Check for damage to electrical systems and appliances; seek professional assessment. For any assistance with property damage claims, contact PDLA. We are here to help you through every step of the process. Contact Us: Dublin: 01 6855675 Laois: 057 86 37500 24/7 Helpline: 087 2061411  Email: info@pdla.ie Ensure your property is protected and your claims are managed professionally with PDLA.

Understanding Water Damage and How to Handle It

11 Jun, 2024
Water damage can occur unexpectedly, leaving homeowners and businesses grappling with significant repairs and disruptions. Whether it’s a burst pipe, a roof leak, or flooding, the impact can be severe. At Property Damage Loss Assessors (PDLA), we are committed to helping you navigate the complexities of water damage and insurance claims with professionalism and care. Here’s a comprehensive guide to understanding water damage and the steps you should take to manage it effectively. Causes of Water Damage Remove Water and Dry the Area: Use buckets, mops, or wet-dry vacuums to remove water. For extensive damage, hire a professional water restoration service to ensure thorough drying and prevent mould growth. Salvage Valuable Items: Prioritise saving valuable and sentimental items. Move them to a safe, dry location and dispose of items beyond repair. Mitigate Mould Growth: Promote ventilation by opening windows and using fans and dehumidifiers. Apply antimicrobial sprays to prevent mould growth. Assess Structural Damage: Inspect for signs of structural damage, such as warped floors or weakened walls. Consult a professional contractor if necessary. Immediate Steps to Take Ensure Safety First: Before addressing the damage, ensure the safety of all occupants. Turn off the electricity and gas supply if necessary to prevent further hazards. Stop the Water Source: Identify and stop the source of water. This may involve shutting off the main water supply or addressing a roof leak. Document the Damage: Take photographs or videos of the affected areas and damaged items. This documentation is crucial for supporting your insurance claim. Contact Your Insurance Company: Notify your insurance provider about the damage as soon as possible. Provide them with detailed information and evidence to support your claim. Professional Water Damage Assessment At PDLA, our skilled quantity surveyors provide a thorough assessment of water damage. We evaluate structural damage, loss of fixtures, and other physical impacts on your property. This comprehensive assessment ensures that all aspects of the damage are documented, forming a robust foundation for your insurance claim. Managing Your Insurance Claim Navigating the insurance claim process can be daunting. Our team at PDLA specialises in managing and negotiating water damage insurance claims. We handle all communications with your insurance company, ensuring that your claim is processed efficiently and effectively. Our goal is to secure the maximum settlement possible under your policy terms, helping you to restore your property to its pre-damage condition. Steps to Mitigate Further Damage Remove Water and Dry the Area: Use buckets, mops, or wet-dry vacuums to remove water. For extensive damage, hire a professional water restoration service to ensure thorough drying and prevent mould growth. Salvage Valuable Items: Prioritise saving valuable and sentimental items. Move them to a safe, dry location and dispose of items beyond repair. Mitigate Mould Growth: Promote ventilation by opening windows and using fans and dehumidifiers. Apply antimicrobial sprays to prevent mould growth. Assess Structural Damage: Inspect for signs of structural damage, such as warped floors or weakened walls. Consult a professional contractor if necessary. Avoiding Common Mistakes Ignoring the Problem: Water damage can worsen over time, leading to mould growth and structural issues. Act promptly to mitigate the damage. Neglecting Safety Precautions: Always prioritise safety when dealing with water damage. Use protective gear and switch off utilities if necessary. Attempting Major Repairs Without Professional Help: Extensive water damage requires professional expertise. Attempting complex repairs yourself can exacerbate the problem or void your insurance coverage. Failing to Document the Damage: Comprehensive documentation is vital for insurance claims. Capture detailed evidence of the damage. PDLA’s Commitment to Your Recovery At PDLA, we understand the emotional and physical toll that water damage can take. Our approach is professional yet compassionate, ensuring that you receive the support and settlement you deserve. We offer a no-obligation consultation to discuss your specific situation and how we can assist.  Contact PDLA Today Experiencing water damage can be overwhelming, but you don’t have to face it alone. Trust Property Damage Loss Assessors to handle your water damage insurance claim with expertise and care. Contact James at PDLA for professional assistance and support. Email James at info@pdla.ie for a no-obligation chat and discover how we can help you manage your water damage claim effectively.
Share by: